Please contact me
Please contact us in English via Discord (Join the League of Graphs / Porofessor.gg Discord Server!) or email (support@porofessor.gg) and send us answers to the following questions:
- As much details as possible on the issue you are having
- Your region and summoner name
- The country you live in
- The logs file created by the app (go to the app settings -> create logs zip and send me the created file)
- The number of monitors you have, their resolution and the scaling percentage (you can find that in the Windows settings)
- Are you playing LoL in fullscreen, borderless or windowed?
- The game mode you are playing when the issue occurs (if it happens during the game)
- When did you install the app / when did the issue start to happen / when did it happen last?
- Did you have overwolf previously installed on your PC? If so, when did you install it (an approximate date is ok)?
- A screenshot of the issue (if possible)